Solutions by role

What you can do in Nvasiki depends on your verified access

Every role sees a different workspace. Access to each area is granted and verified server-side \u2014 selecting a role on this page does not grant it.

Role descriptions are informational only. Actual access depends on server-verified permissions and assigned scope in your UserAccess record and separate access grants. Selecting a role here does not change your permissions.

Direct-care staff

Clock in to assigned shifts, document services, administer medications, and report incidents — all within active-shift authorization.

  • My Shifts
  • Service Documentation
  • eMAR
  • Report Incident
  • My Credentials

Home managers

Manage assigned homes, review documentation, resolve EVV exceptions, and oversee staff readiness.

  • Group Homes (assigned)
  • Documentation QA
  • EVV Exceptions
  • Workforce Status
  • Staff (assigned)

Agency administrators

Manage your agency’s profile, homes, members, staff, invitations, and settings — scoped to your verified agency only.

  • Agency Administration
  • Members
  • Staff
  • Invitations
  • Reports
  • Settings

Clinical teams

Access member health records and clinical coordination through a separately granted ClinicalAccessGrant.

  • Health Records
  • Clinical Access Management (admin grant)
  • Care Management

Billing teams

Validate billable service records, prepare claims, and track payer responses through a BillingValidationAccessGrant.

  • Billing Validation
  • Billing Readiness
  • Claims Operations
  • Service Authorizations

Compliance and investigation teams

Manage licenses, certifications, incidents, investigations, and corrective actions with an IncidentAccessGrant.

  • Compliance Management
  • Incident Management
  • Incident Access Management (admin grant)
  • BTP Support

Quality assurance teams

Conduct quality reviews, record findings, and verify corrective action closure through a QualityAccessGrant.

  • Quality Assurance
  • Quality Access Management (admin grant)

Read-only and reporting users

Review agency records and reports without mutation rights, scoped to the assigned agency.

  • Reports
  • Agency Dashboard (read-only)

Not sure which access you need?

Contact us to review your agency\u2019s roles and implementation.