Direct-care staff
Clock in to assigned shifts, document services, administer medications, and report incidents — all within active-shift authorization.
- My Shifts
- Service Documentation
- eMAR
- Report Incident
- My Credentials
Every role sees a different workspace. Access to each area is granted and verified server-side \u2014 selecting a role on this page does not grant it.
Role descriptions are informational only. Actual access depends on server-verified permissions and assigned scope in your UserAccess record and separate access grants. Selecting a role here does not change your permissions.
Clock in to assigned shifts, document services, administer medications, and report incidents — all within active-shift authorization.
Manage assigned homes, review documentation, resolve EVV exceptions, and oversee staff readiness.
Manage your agency’s profile, homes, members, staff, invitations, and settings — scoped to your verified agency only.
Access member health records and clinical coordination through a separately granted ClinicalAccessGrant.
Validate billable service records, prepare claims, and track payer responses through a BillingValidationAccessGrant.
Manage licenses, certifications, incidents, investigations, and corrective actions with an IncidentAccessGrant.
Conduct quality reviews, record findings, and verify corrective action closure through a QualityAccessGrant.
Review agency records and reports without mutation rights, scoped to the assigned agency.